AI voice agents are changing phone support by cutting wait times and improving...

https://www.echobookmarks.win/ai-voice-agents-are-improving-phone-support-by-reducing-end-to-end-latency

AI voice agents are changing phone support by cutting wait times and improving call flow. With fast end-to-end response, customers get answers without long pauses. Built-in barge-in lets users interrupt the agent naturally, speeding up conversations