AI voice agents are changing phone support by handling calls faster and more...

https://trentonsexcellentthoughtss.evergrovio.com/posts/turn-detection-explained-for-non-engineers-demystifying-voice-agent-timing-in-contact-centers

AI voice agents are changing phone support by handling calls faster and more naturally. Features like barge-in let callers interrupt the agent smoothly, while advanced turn detection helps the system know when to listen or speak