How to Build a Budtender Outage Drill for Dispensaries

https://charliexfgk218.lumenforgex.com/posts/how-mystery-shopping-can-improve-budtender-service-skills

An outage drill turns Offline Mode from a feature employees know about into a workflow they can actually use. In cannabis retail, the goal is to reduce friction without encouraging staff to skip verification, responsible service, or store policy