Listen, ask what would help, and offer one step, like sitting with them during...

https://brookssbestperspective.novacrestiq.com/posts/what-s-a-good-boundary-statement-about-money-that-still-sounds-caring

Listen, ask what would help, and offer one step, like sitting with them during a call. Say, “I’m here. Want help finding support?” Set kind boundaries. They may need more than one conversation before they’re ready to accept help.