Listen without rushing to fix things. Ask what would help and offer one...

https://xeon-wiki.win/index.php/What_If_the_Only_Time_We_Talk_Is_During_a_Crisis%3F

Listen without rushing to fix things. Ask what would help and offer one practical step, like making a call together. You might say, “I’m here with you. Would it help to sit together while you reach out?” Keep boundaries clear