After testing AI customer service platforms for years, I’ve seen how 70%...
https://rileysnewcolumn.readspirex.com/posts/zendesk-per-seat-pricing-why-it-can-feel-backwards-with-ai
After testing AI customer service platforms for years, I’ve seen how 70% automation in just one week can really cut costs from $4 per ticket down to under $1. What matters is how well these tools assist agents instead of trying to resolve everything alone