Voice AI can mess up answers when it misunderstands a request or grabs wrong...

https://deansinspiringperspective.hexaforgey.com/posts/what-logs-do-i-need-to-debug-voice-ai-hallucinations

Voice AI can mess up answers when it misunderstands a request or grabs wrong info from back-end systems. One smart way to catch errors before the agent responds is using readback—having the system repeat order IDs or key details to confirm accuracy