Voice AI can slip up when it misunderstands details or guesses without solid...

https://www.acid-bookmarks.win/voice-ai-can-give-wrong-answers-when-it-misunderstands-input-or-pulls

Voice AI can slip up when it misunderstands details or guesses without solid data, leading to wrong answers. A simple way to catch these errors? Use readbacks for critical info like order IDs—have the system repeat them aloud for confirmation